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Fashion and You is offering all the deals @ Rs 999 or less

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Returns

fashionandyou.com has put in place no-hassle procedures to ensure that you can buy from us in confidence and return the item if it has size issues (apparel and footwear only) or if the item is faulty or not what you ordered. 
 
fashionandyou.com.com accepts returns with size issues only for :
  • Apparel
  • Footwear
Only store credit will be given for such returns. Items must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments, shoe boxes or dust bags. Any items that have been damaged, soiled or altered will not be accepted and will be sent back to the customer.
 
No returns, refunds or exchanges will be accepted for the following items:
  • Accessories
  • Beauty Products and Fragrances
  • Home Décor
  • Handbags
  • Hosiery
  • Intimates
  • Jewellery
  • Leather goods
  • Swimwear
  • Sunglasses
  • Wallets
  • Watches
  • Electronics
  • Toys

Please note fashionandyou.com will not be liable for any damage that happens in transit.

Should you wish to return all or a part of your order, you need to let us know within 3 working days, from the date of receiving your parcel. You can call our Customer Support No. +91 0120 673 9999 between 10am and 7pm daily and choose the return option or write to us at  This email address is being protected from spambots. You need JavaScript enabled to view it. .

After validating your return request over the phone, we will send you an email authorizing a return. The mail will have a link that gives you access to the return shipping address label. You may simply print the shipping address label, fill it with accurate information and paste it on the package.

To return an item, you have two options:

a. We will arrange to have the item/items picked up from you.
b. You can courier the item/items back to us. Please bear in mind that we should receive the return package within 10 days of us sending the authorizing email. fashionandyou.com will bear the courier charges (Rs 150 per kg), which will be refunded through cheque.

Please Note: fashionandyou.com will make refund cheques only in the registered name of the customer.

Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or merchandise credit in the appropriate amount. If, however, the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed and your refund received within 12 days from placing the call or writing the e-mail asking for a refund.

We will keep you updated on the status of your return at each step:

When we validate your return, we will send you a return authorization mail.

At the closure of your refund, we will send you a closure mail.

Due to our business model, we do not hold stock, and therefore we are unable to offer exchanges.

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